Privacy Policy

We collect information you provide when you create an account, contact support, place an order, or complete a learning activity. This may include your name, phone number, email address, delivery details, order information, and support messages.

We also collect basic technical information needed to keep the service working, such as device type, browser information, language, approximate location, and activity within the app. Our website uses privacy-friendly analytics that count page visits without cookies and without identifying you personally.

We use your information to provide courses, verify and manage orders, coordinate delivery, process support requests, protect accounts, and improve Sabbi.

We may send service messages about your account, order, payment, or security. We do not sell your personal information.

Payments may be handled by payment providers such as MTN MoMo or Orange Money. We receive the information needed to confirm a payment, but payment providers may process information under their own privacy policies.

We may share necessary order details with suppliers, delivery partners, service providers, and authorities where required to complete a service or meet a legal obligation.

We use reasonable technical and organizational measures to protect information. No online service can promise absolute security, so please protect your password and contact us quickly if you suspect unauthorized access.

We keep information only as long as needed for the purposes described here, to resolve disputes, meet accounting and legal requirements, and enforce our agreements.

You can ask us to access, correct, or delete personal information, subject to records we must keep by law. You can also ask questions about how your information is used.

For privacy questions or requests, contact getsabbiapp@gmail.com. We may need to verify your identity before completing a request.